Liderança de Serviço no Setor Público Chileno: Validação com Perspectiva de Gênero

Liderazgo de Servicio en el Sector Público Chileno: Validación con Perspectiva de Género

Servant Leadership in the Chilean Public Sector: Validation with a Gender Perspective

DOI: https://doi.org/10.69733/clad.ryd.n94.a520
Publicado
2026-03-11

Dinka Villarroel-Núñez
https://orcid.org/0000-0002-0722-1215
Hedy Acosta-Antognoni
https://orcid.org/0000-0002-8412-4128
Marisa Salanova Soria
https://orcid.org/0000-0001-7873-7078
César Villacura-Herrera
https://orcid.org/0000-0001-6665-3774

Resumo (pt_BR)

Este estudo valida a Servant Leadership Survey (SLS) de van Dierendonck e Nuijten (2011) na administração pública chilena com perspectiva de gênero. Participaram 1.229 pessoas de 43 instituições. A análise fatorial confirmatória confirmou os oito fatores do modelo, com melhores índices de ajuste e confiabilidade para trabalhadores (ω = 0,956) do que para supervisores (ω = 0,747). O fator responsabilização apresentou cargas baixas em ambos os grupos. A invariância fatorial por gênero foi confirmada nos níveis configural, métrico e escalar, mas não no residual. Diferenças significativas por gênero foram encontradas entre trabalhadores nos fatores “atribuir méritos”, “humildade” e “responsabilização”. A validade concorrente foi evidenciada por correlações significativas com a liderança transformacional, e a validade discriminante por correlações baixas com a motivação para o serviço público. Os achados apoiam a aplicabilidade da SLS no setor público chileno como modelo relacional e pró-social, embora indiquem a necessidade de ajustes em seu uso como ferramenta de autoavaliação em supervisores.

Palavras-chave (PT): Liderança servidora, setor público, perspectiva de gênero, validação de escala, Chile

Resumo (es)

Este estudio valida la escala Servant Leadership Survey (SLS) de van Dierendonck y Nuijten (2011) en la administración pública chilena con perspectiva de género. Participaron 1.229 personas de 43 instituciones. El análisis factorial confirmatorio confirmó los ocho factores del modelo, con mejores índices de ajuste y fiabilidad para personas trabajadoras (ω = 0,956) que para personas supervisoras (ω = 0,747). El factor “responsabilizar” presentó cargas factoriales bajas en ambos grupos. Se comprobó la invarianza factorial por género en los niveles configural, métrico y escalar, sin alcanzarse en el nivel residual. Se hallaron diferencias significativas por género entre las personas trabajadoras en los factores “ceder méritos”, “humildad” y “responsabilizar”. La validez concurrente se evidenció con el constructo liderazgo transformacional, y la validez discriminante con el constructo motivación de servicio público. Los hallazgos respaldan la aplicabilidad de la escala SLS en el sector público chileno como modelo relacional y prosocial, aunque advierten la necesidad de ajustes en su uso como herramienta de autoevaluación de las personas supervisoras. 

Palavras-chave (ES): Liderazgo de servicio, sector público, perspectiva de género, validación de escala, Chile

Resumo (en)

This study validates the Servant Leadership Survey (SLS) by van Dierendonck and Nuijten (2011) in the Chilean public administration with a gender perspective. A total of 1.229 individuals from 43 institutions participated. Confirmatory factor analysis supported the eight-factor model, showing better fit and reliability indices for employees (ω = 0,956) than for supervisors (ω = 0,747). The “accountability” factor presented low factor loadings in both groups. Measurement invariance across gender was confirmed at the configural, metric, and scalar levels, but not at the residual level. Significant gender differences were found among employees in the factors of “standing back,” “humility,” and “accountability.” Concurrent validity was confirmed with the construct of transformational leadership, and discriminant validity with public service motivation. The findings support the applicability of the SLS in the Chilean public sector as a relational and prosocial model, while also highlighting the need for adjustments when used as a self-assessment tool for supervisors.

Palavras-chave (EN): Servant leadership, public sector, gender perspective, validation, Chile

Dinka Villarroel-Núñez, Universitat Jaume I

Psicóloga do trabalho e MBA, candidata a doutora em Políticas Públicas e Bem-Estar Social, com mais de 20 anos de experiência que combina gestão pública, pesquisa, ensino e consultoria. No Chile, ocupou cargos no Serviço Civil, participando do desenho e implementação de processos de seleção e desenvolvimento de altos cargos de gestão pública, além de iniciativas para fortalecer a gestão de pessoas no setor público. Também atuou em projetos de avaliação psicosocial e intervenções organizacionais. Atualmente, realiza pesquisa e ensino na Universitat Jaume I (Espanha).

Hedy Acosta-Antognoni, University of Talca

Professora assistente na Faculdade de Psicologia da Universidade de Talca. Coordena o Mestrado em Psicologia Social e a equipe de pesquisa emergente RTOP (Research Team on Organizational Psychology). Seus campos de interesse e linhas de pesquisa concentram-se na psicologia da Saúde ocupacional, intervenções psicológicas positivas e metodologias de pesquisa em contextos organizacionais.

Marisa Salanova Soria, Universitat Jaume I

Professora de Psicologia Social na Universidade Jaume I e doutora em Psicologia pela Universidade de Valência. É uma reconhecida pesquisadora internacional em psicologia organizacional positiva, bem-estar no trabalho e organizações saudáveis. Desenvolveu modelos teóricos, como o modelo HERO (Organizações Saudáveis e Resilientes), para estudar o bem-estar no ambiente de trabalho. Desde 1991, lidera a equipe de pesquisa WANT – Prevenção Psicossocial e Organizações Saudáveis, e publicou mais de 300 artigos científicos sobre bem-estar e saúde psicossocial em organizações.

César Villacura-Herrera, University of Groningen

Psicólogo e candidato a doutor, trabalha em áreas como avaliação de comportamento suicida, psicose subclínica, psicologia cognitiva, regulação emocional em contextos clínicos e organizacionais, análise psicométrica e métodos de síntese de pesquisa. Atualmente, cursa estudos de doutorado no Heymans Institute for Psychological Research, da Universidade de Groningen, com foco em pesquisa experimental sobre percepção e cognição.

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Villarroel-Núñez, D., Acosta-Antognoni, H., Salanova Soria, M., & Villacura-Herrera, C. (2026). Liderança de Serviço no Setor Público Chileno: Validação com Perspectiva de Gênero. Revista Del CLAD Reforma Y Democracia, 94, 192-224. https://doi.org/10.69733/clad.ryd.n94.a520