Estudo de caso da adoção de inovação aberta em entidades públicas brasileiras
Case study of the adoption of open innovation in Brazilian public entities
Estudio de caso de la adopción de la innovación abierta en entidades públicas brasileñas
Resumen (es)
La evolución tecnológica ha desencadenado cambios sociales importantes, con el auge de tecnologías emergentes, como blockchain, y con el avance de la inteligencia artificial, que reformulan los procesos de producción y las interacciones sociales. Frente a estas transformaciones, el Estado se enfrenta a la necesidad de dar respuestas rápidas e innovadoras para atender las demandas de la sociedad, promoviendo la inclusión y la calidad de los servicios públicos. De esta forma, la innovación abierta surge como un enfoque estratégico que fomenta la colaboración entre organizaciones públicas y privadas, universidades, startups y otros actores, con el fin de impulsar el desarrollo económico y social sostenible. En el sector público, este enfoque puede contribuir a una formulación de políticas más eficaz y a la prestación de servicios de mayor calidad al involucrar a los ciudadanos y otras partes interesadas en el proceso de toma de decisiones. Esto fortalece la legitimidad de las instituciones públicas y maximiza el impacto de las inversiones en innovación. En este contexto, este artículo presenta un estudio de caso sobre las oportunidades y desafíos de la asimilación de tecnologías emergentes por parte de la Escuela Nacional de Administración Pública junto con otras entidades públicas a través de la innovación abierta.
Resumen (pt_BR)
A evolução tecnológica tem desencadeado mudanças sociais significativas, com a ascensão de tecnologias emergentes, como o blockchain, e com o avanço da inteligência artificial, que remodelam processos produtivos e interações sociais. Diante dessas transformações, o Estado enfrenta a necessidade de respostas rápidas e inovadoras para atender às demandas da sociedade, promovendo a inclusão e a qualidade dos serviços públicos. Assim, a inovação aberta surge como uma abordagem estratégica que incentiva a colaboração entre organizações públicas e privadas, universidades, startups e outros atores, a fim de impulsionar o desenvolvimento econômico e social sustentável. No setor público, essa abordagem pode contribuir para a formulação de políticas mais eficazes e para a oferta de serviços de maior qualidade ao envolver os cidadãos e outros stakeholders no processo de tomada de decisões. Isso fortalece a legitimidade das instituições públicas, ao mesmo tempo em que maximiza o impacto dos investimentos em inovação. Nesse contexto, este artigo apresenta um estudo de caso sobre as oportunidades e desafios de assimilação de tecnologias emergentes pela Escola Nacional de Administração Pública em conjunto com outras entidades públicas por meio da inovação aberta.
Resumen (en)
Technological evolution has triggered significant social changes, with the rise of emerging technologies such as blockchain and the advancement of artificial intelligence reshaping production processes and social interactions. Faced with these transformations, the State faces the need for rapid and innovative responses to meet society's demands, promoting inclusion and quality of public services. Thus, open innovation emerges as a strategic approach that encourages collaboration between public and private organizations, universities, startups and other actors, in order to drive sustainable economic and social development. In the public sector, this approach can contribute to the formulation of more effective policies and the provision of higher quality services by involving citizens and other stakeholders in the decision-making process. This strengthens the legitimacy of public institutions, while maximizing the impact of investments in innovation. In this context, this article presents a case study on the opportunities and challenges of assimilating emerging technologies by the National School of Public Administration together with other public entities through open innovation.
This article is a case study on the opportunities and challenges of assimilating emerging technologies by the National School of Public Administration together with other public entities through open innovation.
Referencias
Alampay, E., Frias, A., Medina, J., Soriano, P.,; Tan, F. (2016). Governing the Digital Leap: Enabling Digitalization, Bridging Divides, Securing the Future. Asian Development Bank.
Almirall, E.,; Wareham, J. (2011). Living Labs and Open Innovation: Roles and Applicability. The Electronic Journal for Virtual Organizations and Networks, 13(2), 46–61.
Alves, L. (2022). Gov.br/desafios: instrumentos jurídicos para inovação aberta. Escola Nacional de Administração Pública.
Bason, C. (2018). Leading public sector innovation: Co-creating for a better society. Policy Press. DOI: https://doi.org/10.56687/9781447336259
Bovaird, T.,; Löffler, E. (2009). Public Management and Governance. Routledge.
Brabham, D. C. (2009). Crowdsourcing the Public Participation Process for Planning Projects. Planning Theory, 8(3), 242–262. DOI: https://doi.org/10.1177/1473095209104824
Brynjolfsson, E.,; McAfee, A. (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. W.W. Norton; Company.
Castells, M. (2000). The Rise of the Network Society (Vol. 1). Wiley-Blackwell.
Center for Strategic and International Studies (CSIS). (2019). Securing Cyberspace for the 44th Presidency. Disponível em: https://www.csis.org/analysis/securing-cyberspace-44th-presidency.
Cerf, V. (2012). The Internet of Things: A Source of New Inventions. Forbes.
Chesbrough, H. (2003). Open Innovation: The New Imperative for Creating and Profiting from Technology. Harvard Business Press.
Chesbrough, H.,; Bogers, M. (2014). Explicating Open Innovation: Clarifying an Emerging Paradigm for Understanding Innovation. In H. Chesbrough, W. Vanhaverbeke,; J. West (Eds.), New Frontiers in Open Innovation (pp. 3-28). Oxford University Press. DOI: https://doi.org/10.1093/acprof:oso/9780199682461.003.0001
Conexões para Inovação Petrobras. Disponível em: https://conexoes-inovacao.petrobras.com.br.
Creswell, J. W.,; Poth, C. N. (2018). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. SAGE Publications.
Dahlander, L.,; Gann, D. M. (2010). How Open Is Innovation? Research Policy, 39(6), 699–709. DOI: https://doi.org/10.1016/j.respol.2010.01.013
Deloitte. (2020). Government Trends 2020. Disponível em: Deloitte Government Trends.
Edler, J.,; Yeow, J. (2016). Connecting Demand and Supply: The Role of Intermediation in Public Procurement of Innovation. Research Policy, 45(2), 414–426. DOI: https://doi.org/10.1016/j.respol.2015.10.010
Eisenhardt, K. M. (1989). Building Theories from Case Study Research. Academy of Management Review, 14(4), 532-550. DOI: https://doi.org/10.2307/258557
Emprel. (2023). Tecnologia e Inovação para o Recife. Disponível em: https://www.emprel.gov.br/tags/tecnologia-e-inovacao.
Fagerberg, J., Fosaas, M.,; Sapprasert, K. (2017). Innovation: Exploring the knowledge base. Research Policy, 46(10), 1761–1773. DOI: https://doi.org/10.4337/9781788110266.00015
Flyvbjerg, B. (2006). Five Misunderstandings About Case-Study Research. Qualitative Inquiry, 12(2), 219-245. DOI: https://doi.org/10.1177/1077800405284363
Giest, S.,; Howaldt, J. (2018). Social Innovation: Comparative Perspectives. Springer.
Heeks, R. (2017). Information and Communication Technology and Development (ICT4D). Routledge. DOI: https://doi.org/10.4324/9781315652603
Hiller, T.,; Franz, M. (2019). Democratic Innovations: Designing Institutions for Citizen Participation. ECPR Press.
Howaldt, J.,; Schwarz, M. (2010). Social Innovation: Concepts, Research Fields and International Trends. Sozialer Fortschritt, 59(5), 131–139.
Izycki, L. G. (2024). Método Delphi para avaliação da baixa utilização de contratação pública de solução inovadora (CPSI). Brazilian Journal of Business, 6(3), e71281 DOI: https://doi.org/10.34140/bjbv6n3-005
Kurzweil, R. (2005). The Singularity is Near: When Humans Transcend Biology. Viking Press.
Laursen, K.,; Salter, A. (2006). Open for Innovation: The Role of Openness in Explaining Innovation Performance among U.K. Manufacturing Firms. Strategic Management Journal, 27(2), 131–150. DOI: https://doi.org/10.1002/smj.507
Lei Geral de Proteção de Dados Pessoais (LGPD), Lei nº 13.709, de 14 de agosto de 2018. Disponível em: https://www.lgpd.com.br.
Leiponen, A.,; Helfat, C. E. (2010). Innovation Objectives, Knowledge Sources, and the Benefits of Breadth. Strategic Management Journal, 31(2), 224–236. DOI: https://doi.org/10.1002/smj.807
Linders, D. (2012). From e-Government to We-Government: Defining a Typology for Citizen Coproduction in the Age of Social Media. Government Information Quarterly, 29(4), 446–454. DOI: https://doi.org/10.1016/j.giq.2012.06.003
Mazzucato, M. (2013). The Entrepreneurial State: Debunking Public vs. Private Sector Myths. Anthem Press.
Mergel, I., Edelmann, N.,; Haug, N. (2019). Defining Digital Transformation: Results from Expert Interviews. Government Information Quarterly, 36(4), 101385. DOI: https://doi.org/10.1016/j.giq.2019.06.002
Mulgan, G. (2007). Social Innovation: What It Is, Why It Matters, and How It Can Be Accelerated. Oxford University Press.
Mulgan, G., Tucker, S.,; Ali, R. (2014). Social Innovation: What It Is, Why It Matters, and How It Can Be Accelerated. Oxford University Press.
Office of Personnel Management (OPM). (2017). OPM Cybersecurity Incident. Disponível em: OPM Incident Report.
Osimo, D. (2008). Web 2.0 in Government: Why and How? JRC Scientific and Technical Reports.
Oxford Insights. (2020). Government AI Readiness Index 2020. Disponível em: https://oxfordinsights.com/ai-readiness/ai-readiness-index/.
Oxford Insights. (2021). Government AI Readiness Index 2021. Disponível em: https://oxfordinsights.com/ai-readiness/ai-readiness-index/.
Prefeitura do Recife. (2023). Eita Recife: Inovação aberta no contexto urbano. Disponível em: Prefeitura do Recife.
Rifkin, J. (2014). The Zero Marginal Cost Society: The Internet of Things, the Collaborative Commons, and the Eclipse of Capitalism. St. Martin's Press.
Shirky, C. (2008). Here Comes Everybody: The Power of Organizing Without Organizations. Penguin Books.
Stake, R. E. (1995). The Art of Case Study Research. SAGE Publications.
Tidd, J., Bessant, J.,; Pavitt, K. (2005). Managing Innovation: Integrating Technological, Market, and Organizational Change. John Wiley; Sons.
Turkle, S. (2011). Alone Together: Why We Expect More from Technology and Less from Each Other. Basic Books.
von Hippel, E. (2005). Democratizing Innovation. MIT Press. DOI: https://doi.org/10.7551/mitpress/2333.001.0001
West, J. (2014). How Open Is Innovation? Research Policy, 43(9), 1699–1708. DOI: https://doi.org/10.1016/j.respol.2014.03.001
West, J.,; Bogers, M. (2014). Leveraging External Sources of Innovation: A Review of Research on Open Innovation. Journal of Product Innovation Management, 31(4), 814–831. DOI: https://doi.org/10.1111/jpim.12125
Yin, R. K. (2018). Case Study Research and Applications: Design and Methods. Sage Publications.
Zavolokina, L., Dolata, M.,; Schwabe, G. (2017). The Genesis of an Innovation: How Contexts and Actors Influence Blockchain Adoption. Thirty Eighth International Conference on Information Systems. South Korea.
Cómo citar
Licencia
Derechos de autor 2025 Luis Guilherme Izycki
Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial 4.0.
Los contenidos de la revista se distribuyen bajo la licencia Creative Commons Reconocimiento-NoComercial 4.0 Internacional (CC BY-NC-4.0), que permite a los usuarios copiar, usar, difundir, transmitir y exponer públicamente los contenidos, siempre y cuando se cite la autoría (https://creativecommons.org/licenses/by-nc/4.0).